i downloaded SAIO, bought a 1 month sub, added my hardware ID to my profile, realized i should have added the HWID first before buying the sub, so i cancelled recurring payments on the 1 month sub, and upgraded to the next level.
So why can I still not use any of the premium features on the program? Was it really that massive of a goof up that i didn't add the ID first?
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0
issue getting SAIO premium to work.
Started by
M00NEY
, Aug 11 2012 02:14 PM
#1
Posted 11 August 2012 - 02:14 PM
#2
Posted 11 August 2012 - 02:20 PM
ok, now why is it not showing that i upgraded? i was certainly charged the extra 15 dollars to upgrade, and yet when i check my subscription, it still shows my original one. what is going on here?
#3
Posted 11 August 2012 - 07:15 PM
When you forget to put the HWID in first, it has to be done by hand, which requires PM'ing either me or Gauntlet. I'll get it fixed.
#4
Posted 11 August 2012 - 09:50 PM
Thanks so much, sorry for my screwup.
#5
Posted 12 August 2012 - 12:00 PM
NP, I'll fix your subscription status as well.
#6
Posted 14 August 2012 - 09:48 PM
thank you.
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