In this article, we give a step-by-step guide as to how to use TeamViewer to connect to a remote computer. We assume that the quick support exe file is running on the remote computer, and a full version on your local Computer. This scenario is fairly common, such as when you want to remotely connect to your colleague’s or customer’s PC without requiring them to install any software. Before you start with this tutorial, download TeamViewer. TeamViewer is available for both Windows and Mac OSX. The latest version, TeamViewer 7 is compatible with Windows 7.
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1. Letting Another User Connect to you
In order to initiate a connection, TeamViewer should be running on both the computers. Send your ID and Password located in the same area as the photo bellow to your partner and wait for the connection. Once connected your partner will be able to view your screen as well as control your mouse if given permission.
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2. Connecting to the Remote Computer
In order to initiate a connection, TeamViewer should be running on both the computers. Ask your friend or customer who is running TeamViewer on the remote computer to note down the ID and Password and send it to you via Email, IM, etc.
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On your local machine’s TeamViewer, enter the remote computer’s ID in the ‘Create session’ panel, and hit ‘Connect to partner’.
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Enter the password in the TeamViewer Authentication dialog, and click ‘LogOn’.
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That’s it. You immediately get access to the remote computer’s desktop. A menu bar at the top of the TeamViewer window gives you access to many features and settings under the menus: ‘Actions’, ‘View’, ‘Audio/Video’, ‘File transfer’, ‘Extras’.